Features

Everything your counter needs, nothing it doesn't.

Follow a device through the shop — checked in, fixed, sold, and collected — all on one system. Here's the whole journey, step by step.

01Repair ticketing

The full job lifecycle, one timeline.

From the moment a device hits the counter to the second it's picked up. Assign technicians, log diagnostics, and track every status change with a complete audit trail.

  • Intake → Diagnosing → In Repair → Ready → Done
  • Technician assignment and per-ticket notes
  • Automatic audit log on every status change
lunarpos · tickets
LPS-0091iPhone 15 Pro
In Repair
LPS-0089MacBook Air M2
Awaiting Parts
LPS-0087Galaxy S24 Ultra
Ready
LPS-0085iPad Pro 12.9
Diagnosing
02Point of sale

Ring up parts, accessories, and services in seconds.

A counter built for speed. Take cash, a card reader, pay-by-link, or split across both. Receipts print or text automatically — card details come straight from the terminal, never typed by hand.

  • Cash, card reader, pay-by-link, and split payments
  • Attach a sale to an open repair ticket
  • Printed or SMS receipts in one tap
lunarpos · sale
Screen replacement£129.00
Tempered glass£19.00
Labour£40.00
Total£188.00
Charge card
Cash
03Inventory & parts

Stock that counts itself.

Link a part to a repair and watch it auto-deduct from stock. Set reorder thresholds and get a heads-up before you run dry on the screens you replace every day.

  • Auto-deduct parts when used on a repair
  • Low-stock reorder alerts
  • Live stock value across every location
lunarpos · inventory
iPhone 15 Pro screen12 in stock
Pixel 8 battery3 low
USB-C charge port27 in stock
S24 back glass2 low
04Customer messaging

Customers hear from you automatically.

The repair's ready — the text is already sent. Keep people informed at every stage over SMS and email, sent from your shop's own name, without anyone lifting a finger.

  • Auto SMS and email on status changes
  • Sent from your shop's name
  • Fewer 'is it done yet?' phone calls
lunarpos · messaging

Hi Priya — your iPhone 15 Pro is repaired and ready for collection at Northgate Repairs. See you soon!

SMS delivered · 2:14 PM

Thank you! On my way now.

05Live reporting

Know your numbers at a glance.

Revenue, ticket throughput, and stock value — live, not last month's export. Drill in by location or date range, then send it to CSV when the accountant asks.

  • Revenue and ticket throughput in real time
  • Filter by location and date range
  • One-click CSV export
lunarpos · reports

Revenue · this week

£12,480

+18.4%
06Multi-location

One account. Every shop.

Run two locations or twenty from a single login. Consolidated reporting, shared customer profiles, and per-location stock — all under one roof.

  • Up to 20 locations per account
  • Shared customers, separate stock
  • Consolidated cross-shop reporting
lunarpos · locations
Northgate
34 open jobs
Westside
21 open jobs
Airport Retail Park
12 open jobs

Ready to see it on your counter?

We're onboarding shops in small batches — leave your details and we'll be in touch.

Join the waitlist